Terms of Service
Effective Date: January 1, 2025
Important: By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Please read these terms carefully before using our services.
1. Acceptance of Terms
Welcome to PureVital Nature - Premium Natural Supplements & Beauty. These Terms of Service ("Terms") govern your use of our website located at www.purevitalnature.com (the "Service") operated by PureVital Nature - Premium Natural Supplements & Beauty Ltd ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
We reserve the right to update these Terms at any time without prior notice. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. It is your responsibility to review these Terms periodically for updates.
2. User Responsibilities
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password.
User Obligations Include:
- • Providing accurate, current, and complete information during registration
- • Maintaining and updating your account information
- • Protecting the security of your account credentials
- • Notifying us immediately of any unauthorized use of your account
- • Complying with all applicable laws and regulations
3. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of PureVital Nature - Premium Natural Supplements & Beauty Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of PureVital Nature or its content suppliers and is protected by international copyright laws.
Permitted Use:
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only.
Prohibited Use:
- • Commercial use without written permission
- • Modification, reproduction, or distribution of content
- • Use of our trademarks or branding
- • Creating derivative works based on our content
4. Product Information and Disclaimers
PureVital Nature offers premium natural supplements and beauty products. While we strive to provide accurate product descriptions, pricing, and availability, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Health and Wellness Disclaimer:
- • Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease
- • Consult your healthcare provider before using any supplement, especially if you have medical conditions or take medications
- • Individual results may vary and are not guaranteed
- • Pregnant or nursing women should consult their healthcare provider before use
All product specifications, ingredients, and benefits are provided for informational purposes only. We reserve the right to modify product formulations, packaging, or specifications without prior notice to improve product quality or comply with regulatory requirements.
5. Order and Payment Terms
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
Payment Methods
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
Pricing
- • All prices include applicable taxes
- • Prices subject to change without notice
- • Special offers and promotions are time-limited
- • Bulk pricing available for qualifying orders
6. Shipping and Delivery
We ship to addresses within the United Kingdom and select international destinations. Shipping costs and delivery times vary based on location, shipping method selected, and product availability.
Shipping Information:
Domestic Shipping (UK):
- • Standard: 3-5 business days
- • Express: 1-2 business days
- • Free shipping on orders over £50
International Shipping:
- • Europe: 5-7 business days
- • Rest of World: 7-14 business days
- • Customs and duties may apply
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by customs processing, postal services, or circumstances beyond our control.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return most items within 30 days of delivery for a full refund or exchange.
Return Policy Details:
- • 30-day return window from date of delivery
- • Items must be unused, unopened, and in original packaging
- • Return shipping costs are the customer's responsibility
- • Refunds processed within 5-10 business days after receipt
- • Original shipping charges are non-refundable
Items Not Eligible for Return:
- • Opened or used supplements for health and safety reasons
- • Items damaged due to customer misuse
- • Products past their expiration date
- • Custom or personalized products
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy carefully to understand our practices.
Data Protection Principles:
- • We collect only necessary information for order processing and customer service
- • Your data is encrypted and securely stored
- • We never sell your personal information to third parties
- • You have the right to access, modify, or delete your data
- • We comply with GDPR and UK data protection laws
9. Prohibited Activities
You may not use our Service for any unlawful purpose or to solicit others to engage in unlawful activities. You agree not to use the Service in any way that could damage, disable, overburden, or impair our servers or networks.
Prohibited Uses Include:
- • Violating any local, state, national, or international law or regulation
- • Transmitting or procuring the sending of any advertising or promotional material without our consent
- • Impersonating or attempting to impersonate the Company, employees, or other users
- • Using any automated system to access the Service
- • Attempting to interfere with, compromise the system integrity or security of the Service
- • Reverse engineering, decompiling, or disassembling any aspect of the Service
10. Limitation of Liability
In no event shall PureVital Nature - Premium Natural Supplements & Beauty Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Liability Limitations:
- • Our total liability shall not exceed the amount paid by you for the product(s) giving rise to the claim
- • We are not liable for indirect, incidental, or consequential damages
- • We are not responsible for third-party actions or content
- • Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
12. Contact Information
If you have any questions about these Terms of Service, please contact us using the information below:
PureVital Nature - Premium Natural Supplements & Beauty Ltd
Address:
142 King's Road, Chelsea
London SW3 4RP
United Kingdom
Phone:
+44 20 7584 2920
Email:
Business Hours:
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Acknowledgment
By using PureVital Nature's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute the entire agreement between you and PureVital Nature regarding your use of our services.
Last Updated: January 1, 2025
Version: 2.0